EKM Review 2022

The top 3 features are: 

Dashboard

Your EKM dashboard is simple to navigate. This is helped by the black and white contrast between background and text, which makes it easy to understand the information. You may not be a fan of the green on the dashboard, but that’s only a personal preference.

Here’s what the dashboard looks like: 

Themes

EKM has approximately 100 themes on its marketplace. Each is made with selling your products in mind, and can be customized to give you the theme that you want. They are also free.

The themes are simple and classy. We looked through all of them and they were all easy on the eye. But don’t mistake this simplicity for being basic, EKM’s themes just do exactly what you need them to.

Have a look at a sample of EKM’s themes:

You can find the complete list of EKM themes here. 

Content Management

Unlike other platforms, EKM doesn’t have an inbuilt blogging function. In order to set up a blog your EKM ecommerce store, you will need to add a plugin to your website. You two options for doing this:

1. Create a Blogger Blog
2. Install the WordPress Blog

Whichever option you chose, it’s quick and painfree to add it to your website. This article from EKM’s great support site walks you through the process.

But we feel that having to add a blog this let's EKM down, as even on the cheapest plan, you are paying over £30 a month. Other hosted platforms, like Shopify, include a blog as part of the package.

Once you get past this, EKM is really helpful with blogging. The platform has helpful advice on how to create content for your blog, then how to promote it.

You get plenty of options for images: 

• You can make your own with EKM’s Image Builder
• There’s a function to upload images in bulk
• You can add Pixlr and edit your own product images
• Or you can create your own product images

Page editing is available through the WYSIWYG Editor Controls. This has a similar layout to Word, making it a breeze to use. Here’s a sample of what you can expect from it.

Plugins & Extensions

We’ve touched on plugins a little. Unfortunately there is too much more to say on them. You can add the major social plugins:

• Twitter
• Pinterest
• YouTube
• Google +
• Facebook
• LinkedIn
• Instagram

EKM does offer a strong selection of integrations that can add value to your ecommerce website. Some of the best are:

• LateShipment: An invoice auditing tool
• ChannelGrabber: This enables you to integrate your store with other platforms, such as eBay
• Bunting: A personalisation and optimization tool

But when you compare EKM to the plugins, extensions, and integrations to other platforms, such as WordPress and Shopify, it really falls short.

Checkout

You can begin making sales and receiving payments within 48 hours of building your EKM store. Your ecommerce website comes

Accepting payment is incredibly simple on EKM. You can start accepting payment within 48 hours of creating your site. There are are 20 different payment gateways for you to choose from, and a range of offline options.

Here are the available online payment gateways and their top features:

The offline available from EKM are:

• Bank Transfer
• Cheque
• Fax
• Payment On Delivery
• Purchase Orders
• Telephone

For more information on how to use these for your ecommerce website, check out this article from EKM’s help site.

Shipping

EKM allows you to including a range of delivery options. Adding the one you want is simple. All you need to do is find the settings tab, go Delivery Method, and add a delivery method. This guide explains everything you need to do.

You start without any pre-set delivery methods, so this is a process you have to go through.

EKM supports many international regions. You can find the full list of countries and how to add them to your store here. A big drawback to EKM is that it’s a British platform which doesn’t offer delivers to the United States and Canada. 

Inventory Management

One negative of EKM is that the Basic plan has a limit of 500 products. This may not be an issue for smaller businesses and you can scale up, as all other packages have unlimited products. However, the jump from £29.99 plus VAT per month to £59.99 P/M plus VAT to have over 500 products is unwelcome.

If you have an existing online store with eBay you can import your products to EKM. It’s easy to do. All you need to do is follow these instructions.

Adding products and categories is hassle free. You use EKM’s Product Window to manually add products and then edit their features, such as product codes and images.

Like everything you need to do with your EKM store, there’s plenty of guidance to help you add products. Simply follow the instructions in this article.

Customer Management

Storing customer data must be done correctly. Before you make any decisions on the data you will store, read through EKM’s GDPR guidelines. This explains how to process your customer data.

The fields of data you can store on your customers includes:

Installing EKM’s Customer Login feature lets your customers create their own accounts. This gives them control over the data you hold on them, along with access to their previous orders.